Help

AgentX Support

Share this page with reviewers or clients who need help from our team.

Contact Us

  • Email: support@loanx.ai — monitored 07:00–19:00 PT, seven days a week.
  • Include your name, office, device model, and a short description of the issue.
  • Attach a screenshot of the screen you were using if possible.

Before You Reach Out

  • Make sure you have a working internet connection.
  • Re-enter the loan amount, interest rate, and term to confirm the numbers are correct.
  • Check the Troubleshooting page for quick fixes.

Response Times

  • Urgent estimate issues: typically under 1 hour
  • General questions: within 1 business day

Need something else? Email support@loanx.ai and we’ll get back to you quickly.

Reference Documents