Help

Troubleshooting AgentX

Try these quick fixes before reaching out to support.

Cannot Sign In

  • Check your internet connection.
  • Make sure you are using the correct email and password.
  • Reset your password from the sign-in screen if needed.

Estimates Look Off

  • Re-enter the loan amount, rate, and term.
  • Confirm you are using the latest lender numbers.
  • Refresh the app to clear cached data.

Sharing Fails

  • Verify the client’s email or phone number.
  • Try again once you have a stable connection.

Still stuck? Email support@loanx.ai with a short description and, if possible, a screenshot.