Troubleshooting AgentX
Try these quick fixes before reaching out to support.
Cannot Sign In
- Check your internet connection.
- Make sure you are using the correct email and password.
- Reset your password from the sign-in screen if needed.
Estimates Look Off
- Re-enter the loan amount, rate, and term.
- Confirm you are using the latest lender numbers.
- Refresh the app to clear cached data.
Sharing Fails
- Verify the client’s email or phone number.
- Try again once you have a stable connection.
Still stuck? Email support@loanx.ai with a short description and, if possible, a screenshot.